Alliad and Ivalua’s Partnership drives Growth across Emerging Markets

Discover how Alliad has future-proofed its complex procurement processes using the latest technologies from Ivalua

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Industry:

Services

Headquarters:

Dubai, United Arab Emirates

Employees:

3,000

Website:

Visit Alliad’ Website

About Alliad

Alliad, previously known as GCC Services, is a prominent provider of integrated support services, primarily focused on the defense, aerospace, and energy sectors. With operational readiness and effectiveness at the heart of what they do, their procurement team sets new benchmarks for excellence, earning recognition and accolades such as, “Best Procurement Impact on Digital Transformation” during the Middle East Procuretech Summit 2025 in Dubai.

Challenges

Supplier Onboarding: The supplier onboarding process was particularly problematic, taking approximately two weeks to complete compliance checks alone.
Process Automation: Reduce processing times allowing employees to focus on higher-value tasks.
Resource Allocation: Misallocation of highly skilled employees limited the company’s ability to innovate and grow.

Benefits

Automated Workflows: Reduction of manual daily tasks from hours to minutes and processing times for events, contract negotiations, invoicing and payments.
Supplier Onboarding: Eliminated outdated practices and sped up compliance, sustainability and quality checks from suppliers, downsizing the onboarding process by 50% from two weeks to a few days.
Sustainable Growth: Expanded procurement capabilities to include additional lines of business following the same process improvements configured during implementation and took on more projects with key customers.
Improved User Experience: Effective catalog management and supplier onboarding ensure that Alliad has the materials, services, products, and skilled personnel necessary to maintain quality control and align seamlessly with project timelines during execution.
Higher Adoption Rates: The user-friendly interface and the collaborative approach contributed to higher adoption rates of the Ivalua platform.
Reduced Risk & Resource Spend: Streamlined operations reduced overhead costs due to reducing manual processes, temporary staffing, and external resource use.

Solutions Selected

Supplier Risk & Performance

Sourcing

Contract Management

eProcurement

Invoicing

Payments

Spend Analysis

Ivalua’s platform is designed for scalability, allowing us to easily expand procurement capabilities without needing additional systems. This level of futureproofing is unmatched in the industry. I can add new business lines, adapt to future market changes, and spend my time strategically finding opportunities for savings and growth.